NSP Academy (“NSP Academy”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, register for our courses, participate in online classes, access mock tests or examinations, submit enquiries, or use any other services provided by us.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with NSP Academy, we may collect information such as:
- Name
- Email address
- Mobile/telephone number
- City, state or other general contact information
- Course, examination or training preferences
- Information submitted through enquiry, registration or contact forms
- Student/account login information
- Information relating to your participation in online classes, mock tests, assessments or examinations
- Payment and transaction-related information where applicable
- Information you voluntarily provide to us through email, WhatsApp, telephone, forms or other communication channels
We may also collect certain technical information automatically when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website or page
- General website usage information
We use this information primarily to operate, maintain, secure and improve our website and services.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Respond to your enquiries and requests.
- Process course or training registrations.
- Create and manage student accounts.
- Provide access to online classes, learning resources, mock tests and assessments.
- Administer examinations and practice tests.
- Communicate important information relating to courses, classes, examinations, schedules and registrations.
- Provide customer and technical support.
- Process payments where applicable.
- Maintain records relating to enrolment and participation.
- Improve our courses, website and learning services.
- Maintain website security and prevent unauthorized access, misuse or fraudulent activity.
- Send information about courses, classes, examinations, services or other Academy updates where permitted.
- Comply with applicable legal and regulatory requirements.
We do not use personal information for purposes unrelated to the operation of NSP Academy’s services unless permitted by law or with appropriate consent where required.
3. COMMUNICATIONS AND MARKETING
If you provide your contact information or otherwise consent to receive communications, we may contact you regarding:
- New courses
- Upcoming batches
- Online or classroom training
- Mock tests and assessments
- Examination-related updates
- Academy announcements
- Other services or educational opportunities offered by NSP Academy
You may request that we stop sending promotional communications at any time by contacting us using the details provided below.
Please note that certain essential service communications, such as account, registration, payment, examination or security-related messages, may still be sent where necessary.
4. CONSENT
Where consent is required, we will seek your consent before collecting or using personal information for the relevant purpose.
You may withdraw consent for communications or certain optional uses of your information by contacting us.
Withdrawal of consent does not affect processing that was carried out lawfully before the withdrawal.
5. STUDENT AND EXAMINATION INFORMATION
If you register for or participate in NSP Academy’s online courses, mock tests, assessments or examinations, we may collect and process information necessary to administer those services.
This may include:
- Student registration details
- Login/account information
- Course or examination selected
- Attempt and assessment information
- Scores, results and completion information
- Technical information associated with an examination attempt
- Other information necessary for maintaining examination and student records
Such information may be used to provide the relevant educational service, maintain accurate records, prevent misuse and administer examinations or assessments.
6. PAYMENT INFORMATION
Where paid courses or services are offered, payments may be processed through third-party payment gateways or financial service providers.
NSP Academy may receive transaction-related information necessary to confirm and record a payment. Sensitive payment information such as complete card numbers or banking credentials is generally processed directly by the applicable payment service provider and is subject to that provider’s terms and privacy practices.
We do not intentionally store complete payment-card information on our website unless specifically required and lawfully permitted.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to:
- Maintain login or session functionality.
- Remember certain preferences.
- Improve website performance.
- Understand how visitors use the website.
- Help maintain website security.
- Measure the effectiveness of our website and communications.
Cookies may be provided by NSP Academy or by third-party services used on our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. ANALYTICS AND THIRD-PARTY SERVICES
We may use third-party services for purposes such as:
- Website analytics
- Website security
- Email communication
- Payment processing
- Hosting and technical infrastructure
- Online learning or examination functionality
- Communication and customer support
These service providers may process information on our behalf and may have their own privacy policies.
Where you interact directly with a third-party website or service, that service’s own privacy policy and terms may also apply.
9. SHARING OF INFORMATION
We do not sell your personal information as a commercial product.
We may share information where reasonably necessary with:
- Service providers supporting our website and operations.
- Payment processors where a transaction is made.
- Hosting, technology and security providers.
- Communication or email service providers.
- Educational or examination-related service providers where necessary to provide the requested service.
- Professional advisers where reasonably required.
- Government authorities, courts, law-enforcement agencies or other authorities where disclosure is required by applicable law.
We seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms or services.
These websites are operated independently from NSP Academy. We are not responsible for their privacy practices, content, security or handling of personal information.
We encourage you to review the privacy policy of any third-party website before providing personal information.
11. DATA SECURITY
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
You are also responsible for maintaining the confidentiality of your account credentials and should not share your username or password with others.
12. DATA RETENTION
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services to you.
- Maintaining student and examination records.
- Resolving disputes.
- Maintaining financial and transaction records.
- Preventing fraud or misuse.
- Complying with legal, regulatory or accounting requirements.
The period for which information is retained may vary depending on its nature and the purpose for which it was collected.
13. YOUR RIGHTS AND REQUESTS
Subject to applicable law, you may contact us to request information regarding personal data we hold about you and, where applicable, request correction, updating or deletion of information.
You may also contact us regarding:
- Withdrawal of consent.
- Promotional communication preferences.
- Correction of inaccurate information.
- Privacy-related complaints or concerns.
We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.
14. CHILDREN AND MINORS
Our website and services may be accessed by students of different age groups where permitted by applicable law and the particular programme.
Where a minor is using a service that requires parental or guardian consent, such consent should be obtained before registration or participation.
We do not knowingly seek to collect unnecessary personal information from children.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The updated version will be published on this page with the revised “Last Updated” date.
You should review this page periodically for changes.
16. GOVERNING LAW
This Privacy Policy shall be governed by the applicable laws of India.
Any disputes relating to this Privacy Policy shall be subject to the applicable courts and jurisdiction as specified in our Terms & Conditions.
17. CONTACT US
If you have questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact NSP Academy:
NSP Academy
Email:nspac2026@gmail.com
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.