Term & Conditions

Welcome to NSP Academy.

These Terms & Conditions (“Terms”) govern your access to and use of the NSP Academy website, online courses, classroom programmes, mock tests, assessments, examination preparation resources and other services provided by NSP Academy (“NSP Academy”, “we”, “us” or “our”).

By accessing our website, creating an account, registering for a course, purchasing a service, participating in an online class, mock test or examination, or otherwise using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. ABOUT NSP ACADEMY

NSP Academy provides education and training services relating to areas including:

  • Customs and Customs Broker examinations
  • CBLR / F Card examination preparation
  • Foreign trade
  • Logistics
  • Freight forwarding
  • Supply chain management
  • International trade
  • Online and classroom training
  • Mock tests and practice examinations
  • Assessments and learning resources
  • Other related educational and professional development services

The availability of particular courses, programmes, examinations and services may change from time to time.

2. ELIGIBILITY AND USER RESPONSIBILITY

You agree to provide accurate and current information when registering for our services.

You are responsible for:

  • Providing correct registration information.
  • Maintaining the confidentiality of your login credentials.
  • Using your account only for your own permitted purposes.
  • Ensuring that information submitted by you is accurate.
  • Complying with applicable laws and these Terms.

If you are registering on behalf of a minor or another person, you confirm that you are authorized to do so where required.

3. COURSE REGISTRATION

Course availability, duration, curriculum, class schedule, mode of delivery and fees may vary depending on the programme.
Registration is considered complete only after the applicable registration requirements have been fulfilled and, where applicable, payment has been successfully received.NSP Academy may contact registered students using the contact information provided during registration.

4. ONLINE CLASSES AND LEARNING SERVICES

Where online classes are provided:

  • Students must use a suitable internet connection and compatible device.
  • Students are responsible for maintaining access to their own internet connection, device and required software.
  • Class schedules may occasionally change due to technical, operational or other unavoidable circumstances.
  • Access to online learning material may be limited to the period specified for the relevant course.
  • Login credentials must not be shared with another person.

NSP Academy may restrict or suspend access where an account is found to be misused or shared contrary to the applicable course conditions.

5. MOCK TESTS, ASSESSMENTS AND EXAMINATION PREPARATION

Mock tests, practice examinations and assessments provided by NSP Academy are educational and preparation resources.
Unless expressly stated otherwise, participation in a mock test, practice examination or course does not constitute registration for, or guarantee qualification in, any official examination conducted by a government authority, regulatory body or other external organization.
Official examination rules, eligibility requirements, syllabi, dates, results and decisions remain subject to the relevant authority.
Students are responsible for verifying official requirements and notifications applicable to them.

6. NO GUARANTEE OF EXAMINATION OR CAREER OUTCOME

NSP Academy provides educational and examination-preparation services but does not guarantee:

  • Passing or qualifying in any examination.
  • A particular examination score.
  • Selection, appointment or employment.
  • Admission to any institution or programme.
  • A particular career or professional outcome.

Individual results may depend on preparation, eligibility, examination performance, applicable rules and other factors outside the control of NSP Academy.

7. EDUCATIONAL CONTENT

We make reasonable efforts to provide useful and relevant educational content.
However, laws, regulations, notifications, procedures, examination patterns and official requirements may change.
Information available through our website, classes, notes, videos, mock tests or other learning resources is intended for educational and preparation purposes and should not automatically be treated as an official notification or legal advice.
Where an official source is available, users should verify the latest requirements directly with the relevant authority.

8. FEES AND PAYMENTS

Applicable course or service fees will be communicated at the time of registration or purchase.
Fees may vary for different courses, batches, programmes or services.
Where online payment is available, payment may be processed through a third-party payment gateway.
A transaction may be subject to the payment provider’s terms and conditions.

9. CANCELLATION, REFUND AND TRANSFER

Cancellation, refund, batch transfer or course-access conditions, where applicable, will be governed by the specific refund or cancellation policy communicated for the relevant course or service.
Where no separate policy is provided, students should contact NSP Academy before requesting cancellation or transfer.
Any refund request may be subject to applicable administrative, payment-processing, course-access or other legitimate charges and the terms applicable to the particular programme.
Nothing in these Terms is intended to exclude any rights that cannot lawfully be excluded under applicable law.

10. USER ACCOUNTS

Certain services may require you to create a user account.

You must keep your login credentials confidential and must not:

  • Share your account with another person.
  • Allow unauthorized persons to use your account.
  • Attempt to access another user’s account.
  • Provide false registration information.
  • Circumvent access restrictions or examination controls.

You should notify NSP Academy promptly if you believe that your account has been accessed without authorization.

11. EXAMINATION AND TEST INTEGRITY

Where NSP Academy provides online examinations, mock tests or assessments, users must follow the applicable examination instructions.

Users must not:

  • Copy or reproduce examination questions or answers without authorization.
  • Share examination content with other persons.
  • Attempt to manipulate examination results.
  • Use unauthorized assistance where prohibited.
  • Circumvent technical or access controls.
  • Use another person’s account.
  • Interfere with the operation or security of the examination system.

Where there is evidence of misuse, NSP Academy may cancel an attempt, restrict access or take other reasonable action consistent with the applicable course or examination rules.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its contents, including:

  • Text
  • Course materials
  • Notes
  • Videos
  • Images
  • Graphics
  • Logos
  • Question banks
  • Mock-test content
  • Designs
  • Documents
  • Presentations
  • Educational resources

are owned by, licensed to, or used with permission by NSP Academy and may be protected by applicable intellectual-property laws.

You may use materials provided to you for your own permitted educational purposes.

You must not reproduce, publish, distribute, sell, upload, share, modify, commercially exploit or publicly transmit NSP Academy’s protected content without prior written permission.

13. PROHIBITED ACTIVITIES

You must not use our website or services:

  • For any unlawful purpose.
  • To violate applicable laws or regulations.
  • To impersonate another person.
  • To submit false or misleading information.
  • To attempt unauthorized access to our systems.
  • To interfere with website or examination functionality.
  • To distribute malware or malicious code.
  • To scrape, copy or systematically reproduce protected website content without permission.
  • To share paid course materials or account credentials without authorization.
  • To infringe intellectual-property or other rights.
  • To engage in activities that may damage the security, availability or integrity of our website or services.

14. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, payment providers, communication services, educational resources or other platforms.
These third-party services operate independently and may have their own terms and privacy policies.
NSP Academy is not responsible for the content, availability, security or privacy practices of third-party websites that are outside our control.

15. WEBSITE AVAILABILITY

We aim to keep our website and services available and functional, but we do not guarantee uninterrupted or error-free operation.
Services may occasionally be unavailable because of:

  • Maintenance
  • Technical problems
  • Hosting or network issues
  • Security incidents
  • Internet or telecommunications failures
  • Third-party service interruptions
  • Circumstances beyond our reasonable control

We may modify, suspend or discontinue any part of the website or service where reasonably necessary.

16. ACCURACY OF INFORMATION

We make reasonable efforts to maintain accurate information on our website.
However, educational, regulatory and examination-related information may change.
NSP Academy does not guarantee that every item of information will always be complete, current or error-free.
Users should verify important examination, regulatory, eligibility or legal information from the relevant official authority.

17. USER FEEDBACK AND COMMUNICATION

If you voluntarily provide feedback, suggestions, comments or other material to NSP Academy, you permit us to use that information for legitimate business and service-improvement purposes, subject to applicable law and our Privacy Policy.

We may remove content that is unlawful, abusive, defamatory, misleading, infringing, malicious or otherwise inappropriate.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NSP Academy shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or services.

This may include losses arising from:

  • Temporary website unavailability.
  • Internet or technical failures.
  • Third-party service interruptions.
  • Changes to examination rules or schedules by external authorities.
  • Reliance on information that has subsequently changed.
  • Unauthorized access caused by circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website or services, violation of these Terms, infringement of third-party rights, or misuse of your account.

20. SUSPENSION OR TERMINATION

NSP Academy may suspend or terminate access to a website account or service where reasonably necessary, including in cases involving:

  • Violation of these Terms.
  • Unauthorized sharing of accounts or course material.
  • Examination misconduct.
  • Fraudulent activity.
  • Attempts to compromise website security.
  • Unlawful use of the services.

Where appropriate, NSP Academy may provide notice or an opportunity to resolve the issue.

21. PRIVACY

Your use of NSP Academy’s services is also subject to our Privacy Policy, which explains how personal information is collected, used and protected.

22. CHANGES TO THESE TERMS

NSP Academy may update these Terms from time to time.

Changes will become effective when the revised Terms are published on the website unless otherwise stated.

You should periodically review this page.

Continued use of the website or services after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising in connection with these Terms or the services provided by NSP Academy shall be subject to the jurisdiction of the competent courts in Delhi, India.

25. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

NSP Academy
Email: nspac2026@gmail.com

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